Shipping policy

Shipping Policy – WeComfortableStore.com

Last Updated: December 2025

Thank you for shopping at WeComfortableStore.com. This Shipping Policy explains how we process and deliver your orders.

1. Processing Time

• All orders are processed within 1–3 business days.

• Orders are not processed on weekends or holidays.

• If we experience a high volume of orders, processing may take slightly longer.

• You will receive a confirmation email once your order has been shipped.

2. Shipping Methods & Delivery Time

Delivery time varies based on the destination:

United States & Canada

• Standard Shipping: 5–12 business days

• Express Shipping (if available): 3–7 business days

Europe

• Standard Shipping: 7–15 business days

Caribbean & Latin America

• Standard Shipping: 10–20 business days

Worldwide

• Standard Shipping: 10–25 business days

Delivery times are estimates and may vary due to customs delays, weather, or carrier issues.

3. Shipping Costs

Shipping fees are calculated at checkout based on:

• Destination country

• Weight and size of items

• Selected shipping method

We occasionally offer free shipping promotions.

4. Order Tracking

Once your order ships, you will receive an email with:

• Tracking number

• Carrier information

• Tracking link

Please allow 24–48 hours for tracking information to update.

5. Customs, Duties & Taxes

International shipments may be subject to:

• Customs fees

• Import taxes

• Duties or other charges

These charges are the customer’s responsibility and vary by country.
WeComfortableStore.com is not responsible for delays caused by customs.

6. Incorrect Address

Please ensure your shipping address is correct.
We are not responsible for packages lost or delayed due to incorrect or incomplete addresses.

If your order has not shipped yet, contact us immediately at info@wecomfortablestore.com to update your address.

7. Lost, Stolen, or Damaged Packages

• If a package is marked delivered by the carrier but you did not receive it, please contact the carrier first.

• WeComfortableStore.com is not responsible for stolen packages.

• If your item arrives damaged, contact us within 48 hours with photos, and we will assist you with a replacement or claim.

8. Split Shipments

If an order includes multiple items, they may be shipped separately to speed up delivery.
You will receive separate tracking information for each package.

9. Contact Us

For any shipping-related questions, contact us at:

info@wecomfortablestore.com
https://wecomfortablestore.com